Shipping Policy

We strive to deliver your order as quickly and accurately as possible. In this document, you will find all information about our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking details.

Dispatch Time

Orders are typically dispatched within 1–2 business days.

Shipping Costs

Enjoy complimentary shipping with Canada Post on all orders across Canada.

Tracking

Once your order ships, we’ll send you a tracking number via email.

Delays

Shipping may be delayed due to customs, natural events, or other disruptions.

Shipping Responsibility

• If the tracking information indicates that the package has been delivered, responsibility lies with the customer.
• Check your address carefully; errors must be reported within 24 hours of placing the order. For shipping questions, please contact us at info@versanvancouver.ca