Terms and Conditions
These terms and conditions apply to all purchases made through the website of Versan Vancouver, reachable via info@versanvancouver.ca.
Applicability
By placing an order, you agree to these terms.
Product Information
We do our utmost to describe products correctly and provide up-to-date information. However, typographical errors or inaccuracies may occur.
Ordering and Payment
Orders are processed upon receipt of full payment. Available payment methods may vary by country. Customers should verify which payment methods are available for their location.
Processing and Delivery
- Processing time: 1–3 business days
- Dispatch time: 1–2 business days
- Shipping is dispatched directly from our warehouse
Returns and Cancellations
Please refer to our separate return policy for all conditions.
Liability
We are not responsible for loss or damage during shipping if the tracking indicates that the package has been delivered. Always verify the address you provide carefully.
Intellectual Property
All content on the website (texts, photos, logos) is the property of Versan Vancouver and may not be used without permission.
Complaints Procedure
Complaints can be submitted in writing via info@versanvancouver.ca. We aim to respond within 5 business days.
Applicable Law
These terms are governed by the laws of Canada.